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The Mirovaya Karta chain was created in order to reunite in our country’s capital the best world’s cuisines and people having good taste.
For many years already the word-combination “Mirovaya Karta” has been meaning a perfect quality, service and comfort.
Each of our restaurants and clubs has a separate department supervising the service level and caring for the time spent with us to be as pleasant as possible.
Main statement
A guest has only to address one of the Mirovaya Karta employees, and we become a team. The corporate reputation will depend upon the character of relations between the staff-members and our visitors. A direct contact between the customer and employee is our main task.
And this means indeed much more than any advertising campaign.
° We strive to be the best. Carrying out our work, we always remember that quality is above all.
° We are tidy. Our uniform is spick and span: our shoes are shined and polished; the clothes are neat and ironed.
° We are positive. We always smile at our guests and are always ready to help them.
° We are attentive. We are always aware of all the events happening in the Mirovaya Karta environment and are always ready to offer our services.
° We are mobile. We immediately react to our guest’s problems and try to solve them as soon as possible.
° We are well-disposed. We are always ready to hear out our guests’ wishes and fulfill them as far as possible.
° We are polite. We never say “no” we say “I will do my best to find out what is the problem and to solve it”.
° We are the team. We help each other. We treat our guests the same way we want them to treat us.
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